Effective date: Nov, 1 2023

1.1 Mogzit In-Home Care provides in-home child care services to parents in Addis Ababa, Ethiopia.
1.2 Our services include matching parents with freelance/full-time baby sitters and facilitating the booking process.
1.3 Availability of services may vary depending on the availability of baby sitters and their schedules.
1.4 We strive to provide reliable, high-quality child care services, but we do not guarantee the availability or suitability of specific baby sitters.
Booking Process
2.1 Customers can book time slots for in-home child care services through our website.
2.2 By booking a service, you confirm that you understand and agree to the terms and conditions set by the baby sitter.
2.3 Booking confirmation will be sent via email or SMS.
2.4 Please provide accurate and complete information when making a booking.
Baby Sitters
3.1 Baby sitters listed on our website have gone through a screening process, including background checks when possible.
3.2 We provide detailed profiles of baby sitters, including their qualifications, experience, and customer reviews.
3.3 While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the profiles.
3.4 Customers are responsible for reviewing the profiles and making an informed decision when selecting a baby sitter.
Payment
4.1 Payment for in-home child care services can be made in cash or online.
4.2 Hourly, daily, weekly, and monthly payment options are available.
4.3 Prices for services may vary based on the duration and frequency of bookings.
4.4 Payment should be made in advance or at the time of service delivery, as agreed upon during the booking process.
4.5 Any additional fees or charges will be communicated to the customer before the service is rendered.
Cancellations and Refunds
5.1 Cancellations by the customer should be made in advance, as specified during the booking process.
5.2 Refunds for cancellations or no-shows may be subject to our cancellation policy.
5.3 Refunds for cancellations initiated by the baby sitter will be handled on a case-by-case basis.
Customer Reviews
6.1 Customers are encouraged to leave reviews and ratings for baby sitters.
6.2 Reviews should be accurate, unbiased, and based on personal experiences with the baby sitter.
6.3 Mogzit In-Home Care reserves the right to moderate and remove reviews that violate our guidelines or terms of service.
Intellectual Property
7.1 All content on our website, including text, logos, graphics, images, and software, is the property of Mogzit In-Home Care and is protected by copyright and other intellectual property laws.
7.2 You may not reproduce, distribute, modify, or create derivative works of the content without our prior written consent.
Limitation of Liability
8.1 Mogzit In-Home Care shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services.
8.2 We do not guarantee the safety, behavior, or actions of baby sitters or the outcome of their services.
Governing Law
9.1 This Agreement shall be governed by and interpreted in accordance with the laws of Ethiopia.
9.2 Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Ethiopia.
Modifications
10.1 Mogzit In-Home Care reserves the right to modify or amend these terms and conditions at any time without notice.
10.2 It is your responsibility to review this Agreement periodically for any changes